Services & Methodology
Full Recruitment Solution/Consultancy
Our experience and knowledge has taught us the importance of being completely flexible in terms of what we can offer Clients.
We are genuinely revolutionary and innovative when it comes to service offerings and fee Structures. You will be delighted by the options we have for you.
In terms of the Full Recruitment Solution, the majority of our instructions are on a Retained Selection basis. This is when you will see the full value of our experience & expertise and this is the service which undoubtedly leads to the best results every time.
That said, we can be very flexible and can offer a full range of recruitment services depending on individual requirements.
Our Recruitment Consultancy services are outlined below but if you would like a more detailed assessment as to which service would deliver the best results for your own particular requirement, then please feel free to pick up the phone to talk to one of our consultants
Retained Selection/Premium Model
The retained model is where we guarantee a certain level of resource attaching to any piece of recruitment. In return for a modest up-front payment you will be allocated a dedicated Senior Consultant who will take charge of your assignment from the very start of the project right through to its successful conclusion. Your Senior Consultant will be part of the leadership team with enhanced resources at their disposal, including the facility to make available additional resource if so required.
Harris Carlton will use all recruitment methods available to ensure the successful conclusion to any retained assignment. This includes proactive searches of all relevant databases including social media, advertising the vacancy in relevant publications/websites at reduced rates and, where necessary, extensive market research in order to identify the very best people currently working in similar roles but who under normal circumstances wouldn’t be considering a career move.
The fee for this model is agreed between the parties at outset but typically will include three stage payments – one at outset, one upon production of a shortlist of candidates and one upon successful completion of the assignment.
Client Paid Advertising
If your vacancy is best suited to a recruitment advertising campaign, there are considerable benefits to using Harris Carlton’s advertising division. You will be using a recruitment advertising specialist to co-ordinate & lead the process as well as manage all the resultant responses on your behalf.
The client becomes responsible for the cost of the advertising. Harris Carlton add real value to this process through the reduced advertising rates we already have negotiated. We will also design, set, write and place the advert, handle all resultant replies, pull together a shortlist and interview those candidates. Only those candidates that closely match the original brief will be put forward to the client for interview.
We can also provide recordings of telephone interviews which you can listen to at your convenience – at work, at home or even in the car.
The Fee for this model is agreed at outset and becomes payable upon successful completion of the assignment. The separate recruitment advertising costs are agreed and paid at outset.
Basic Contingency Model
This service has proven to be a reliable way of identifying well matched candidates. It does not however include a dedicated consultant nor any other additional resources and this service tends to work best alongside the client’s own individual recruitment efforts or alongside other Recruitment Consultancies who have been briefed on the same vacancy.
Our fee is completely contingent on us finding a candidate that you consider suitable for the role. If for any reason we are unable to locate such a candidate then no fees fall due.
Potential clients should be aware that the services described on this site are of a general nature, and in no way form part of the trading terms and conditions between Harris Carlton and its clients. Trading terms are often bespoke to each client, and may contain some, none, or all of the component parts herein mentioned. Any agreement reached between Harris Carlton and a client, is binding on both parties, according to the specific detail of that agreement, and is in no way affected by anything on this website.
Outsourced Recruitment Services
Harris Carlton is one of the new breed of Consultancies providing outsourced recruitment services, as well as the more traditional full service / end to end recruitment solution. Both models have their place, however it is important to consider the various implications when adopting a strategy. Whilst the full service model might be very good for a particular kind of recruitment campaign, other vacancies might favour the outsourced approach. It is essential to select the right methodology for any particular piece of recruitment, in the same way it is essential to select the right candidate for a particular job. The recruitment process is most definitely not a case of one size fits all, and adopting the wrong strategy can be hugely counter-productive.
The full service / end to end solution is often the choice of companies with fewer in-house recruitment resources, however companies with existing in-house resources very often don’t need the full service solution. These companies tend to just buy additional resources on an “ as required ” basis. Not only does this provide the additional support when needed, but the very nature of the outsourced model means you only pay for what you use ( as opposed to paying a full fee, when you only needed part of the service ).
Harris Carlton offer an innovative range of outsourced recruitment services. Our Consultants will be very happy to discuss your outsourcing requirements and recommend which parts of our Outsourced Solutions would best fit your particular vacancy(s).
Menu of Outsourced Solutions.
Recruitment Advertising
Harris Carlton has special national deals with most advertisers across all media types. No matter what you’re paying for advertising at the moment, it is highly likely we can further reduce those costs by taking advantage of our bulk buying power. Using us to place your recruitment advertising can often achieve immediate cost savings to your business.
We are also experienced and experts in writing compelling copy, designed to specifically appeal to the exact profile of candidates you are seeking, and ensuring you maximise your return on any advertising spend. Employer branding can also have a dramatic effect on returns.
Not least of all, we also provide advice on media selection on a vacancy by vacancy basis. Only by selecting the correct media for each vacancy can you in any way guarantee the best return on your advertising spend.
Response Management / Candidate Matching.
A successful recruitment advertising campaign can result in masses ( sometimes hundreds ) of applications, particularly in the current climate when the number of job seekers is so much greater than normal. HR Managers and Commercial Managers tend to be busy people, and simply don’t have time to be wading through piles of CVs in their inbox.
Equally frustrating is the fact that CVs don’t in truth tell you very much about the individual applicants and how well suited ( or not ) they might be to the job. For example a CV won’t tell you what a candidate sounds like, how well they answer questions, or even whether they sound like the sort of person who might fit into your team. Telephone screening is also extremely time consuming, again time which a busy HR Manager or Commercial Manager may not have available.
Harris Carlton has a number of reliable and robust solutions that enables you to confidently outsource the response management process, ensuring that the strongest candidates are identified and engaged in a timely fashion, whilst also ensuring that any less suitable candidates are de-selected in a polite and professional manner which will both protect and enhance your company’s reputation.
Harris Carlton has developed its very own Automated Telephone Interview Solution. This is a completely unique & revolutionary product in the world of recruitment. The automated recorded telephone screening interviews are shared with you by e-mail enabling you to share with other stakeholders and line managers in the recruitment process. In addition to our Automated Telephone Screening Platform, our Person to Person screening is also very relevant, particularly for more senior positions.
Our Innovative Recruitment Funnel Service
Recruitment Funnel is a new and revolutionary service that is taking the Recruitment world by storm
Our Recruitment Funnel Service is designed to really streamline your Recruitment Advertising. The Recruitment Funnel process comprises two distinct component parts;
CV Analytics / Suitability Matching.
The first stage, and often the most time consuming, is to make sense of the huge volume of applications building up in your inbox which can be a real distraction from higher value priorities ( like running your business ). It can be extraordinarily difficult to draw valid information from a pile of CVs as most CVs don’t actually tell you very much, and many are nothing more than a list of jobs.
Step One – Harris Carlton e-mail an abridged job description to selected candidates along with our Key Competencies Questionnaire ( KCQ ). This document is vacancy specific, and asks candidates to provide examples of how their key competencies match those required to perform the job. The KCQ is a robust and reliable first stage screening tool which will enable you to reliably de-select candidates with a skill gap, leaving you with a selection pool of ( only ) those candidates whose skills and experience match what’s needed. It is very much designed to sort out the suspects from the prospects !
Recorded Telephone Interviews.
You will now be left with a pool of candidates with the right skills and competencies, which is a great starting point.
Step Two – Harris Carlton then provide recordings of telephone interviews with the candidates of interest. These recorded interviews are e-mailed straight to your inbox so you can listen to them at your leisure. You can even listen to them in your car or on the train which is a highly effective time management tool. More to the point you can tell so much more about a candidate by listening to them speak, than from a bare CV alone.
The recorded interviews, combined with the Key Competencies Questionnaires will enable you to confidently select those candidates you want to invite to full interview, and you can be assured that anybody who has gone through this process is well worth interviewing, so no more wasted interviews !
Hidden Talent Identification and Acquisition
Many of the best candidates do not reply to recruitment advertisements, especially if they are already successful in their current jobs. Harris Carlton provides a dedicated search facility to locate and identify those very candidates. The search includes Social Media and Databases searches, as well as headhunting for the more senior roles. Advertising is only half the story !
Independent Interview Observers.
Even the most experienced recruiters sometimes forget that the de-selection process is every bit as important as the selection process, and that the two are entwined.
When a recruitment campaign is drawing to a close and candidates have been selected for final interviews, the excitement and the desire for a successful conclusion are both understandably high. By this stage however many line managers have become “ emotionally attached ” to their favourite candidates, and the final interview process can become a self-fulfilling prophecy, as managers overlook candidates’ blind spots in a bid to fill the vacancy.
By acting as independent interview observers, the consultants at Harris Carlton can provide feedback to the line managers and HR Managers directly. Our consultants are entirely impartial and unattached to the final outcome, and their feedback has prevented many a costly recruitment mistake.
During the interview process our consultants will act as observers only, with the specific intention of highlighting any potential risks attaching to individual candidates. This covers attitudinal risk, capability risk , motivational risk, and cultural risk. If we identify any enhanced risk factors, we will also provide relevant methodology to explore and to test those risk factors, before you make a final decision.
Reference checking.
The services and methods described on this website are provided on a modular basis according to the needs of individual clients. Some assignments may include many of the component services, whilst other assignments may require only one, or a combination of, the various component parts. Nothing on this website is intended to create or impose any contractual obligation upon either party. Any business undertaken will be strictly according to the individual terms of business, which will be provided to each client upon, or prior to engagement.
Experts in FMCG Commercial Recruitment
Fill out our contact form here, or call us on 01423 638501 or email us at info@harriscarlton.co.uk